Privacy Policy

• What Information Does ISCSpain.com collect?
• How Secure Is My Personal Information?
• How Does ISCSpain.com Use My Personal Information?
• How Can I Access or Change My Personal Information?
• About Changes To This Policy
• How to Contact Us
• Cancelation and refund policy

ISCSpain.com knows that you care how your personal information is used and protected, and we appreciate your trust that we will do so responsibly. We take the protection of your information seriously. This policy describes our online information practices and the choices you can make about the way your information is collected and used.

Please read this policy carefully because by visiting or using the ISCSpain.com website you give your consent that your data may be processed according to this Privacy Policy.

What Information Does ISCSpain.com Collect?

We collect information from you to help us personalize and improve your ISCSpain.com experience, to process your online requests and to send you communications to which you have subscribed.

Information You Enter in Forms

• On certain pages you have the ability to order products, make requests and register to receive various materials. The types of personal information collected on these pages are: first name, last name, e-mail address, phone, mailing address, information about your level and motivation for studying Spanish and credit / debit card information (only when you purchase an item, such as an online Spanish course).
• You can always choose not to submit the information requested, understanding that you may be unable to take advantage of the features.
• On certain pages, you can submit basic information about other individuals. For example, if you want to send a link to a friend about our services, you will need to submit your friend's e-mail address.
• All of your personal data will be used only for purposes for which you submit them. For example, your friend's e-mail address will only be used to forward him / her your e-mail recommendation.

Information Collected Electronically

• We also store certain types of electronic information when you interact with us on our website.
• We use "cookies" and obtain certain information from your web browser. By transferring these alphanumeric identifiers to your computer's hard drive, we are able to recognize you during future visits to our website, so that you can benefit from special features. You can disable your computer from accepting new cookies if you choose, understanding that you will then be unable to take full advantage of some of our website features.
• We also use Web metrics tools to automatically track certain electronic information about your visits to our website. We use this aggregate information to do internal research on our visitors' interests and behavior, to help us better understand and serve them. This information includes the URL that you just came from, which URL you go to next, what browser you are using and your IP address. We use this aggregate data without connecting it with any personally identifying information

How Secure Is My Personal Information?

• To prevent unauthorized access, maintain data accuracy and ensure the correct use and transmission of your information, we have implemented the appropriate physical, electronic and managerial procedures to safeguard and secure the information collected from you online.
• To protect your information, we use Secure Sockets Layer (SSL) software, which encrypts all of the information that you input into our forms and the information you provide when performing a credit card transaction. Notwithstanding the above, the user should be aware and is hereby expressly warned that security measures on the Internet are not foolproof.
• Concerning credit card transactions, we only reveal the last five digits of your credit card numbers when confirming an order with you. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

How Does ISCSpain.com Use My Information?

• We use the information that we collect from you to process your requests, enhance and personalize your ISCSpain.com experience and, only when you have given us permission to do so, to send you newsletters and other e-mail communications.
• We use aggregate and non personally identifying information (such as the URL from which you arrive at our site) without using any information that would identify you. For instance, we would use this non-identifying and aggregate information to better design our website and to track results of marketing and promotional campaigns.
• We never use or share the personally identifiable information you provide to us online in ways unrelated to those described in this policy, nor will we share your information with third parties without your permission. Your data will only be accessible to and used by the ISCSpain.com group of businesses and only for the purpose for which you submitted them.
• Your personal data will be used only for the purposes for which you submit them.
• Please be aware that when you click on an advertising banner on our website that takes you to a different website, you begin to interact according to the privacy policy of the other website. We encourage you to read the posted privacy statement of any website you visit before providing your personal information.

How Can I Access Or Change My Personal Information?

You have the right to request a copy of the personal information ISCSpain.com holds about you, to make any changes and to ask that it be deleted. Please address requests to the addresses listed below, in the section How to Contact Us.

About Changes To This Privacy Policy

ISCSpain.com may revise this policy from time to time. If we make any substantial changes, we will post these amendments on our website so that you are always aware of the information we collect, how we use it and how you can access or update your personal information.

The processing of personal data and the sending of communications by electronic means abide by the regulations established in the Ley Orgánica 15/1999 (Organic Law 15/1999) of 13th December, of Protección de Datos de Carácter Personal (Personal Data Protection) of the B.O.E 14/12/1999 (Spanish Government Official Bulletin of 14/12/1999) and in the Ley 34/2002 (Law 34/2002), of 11th July, of Servicios de la Sociedad de la Información y de Comercio Electrónico of the B.O.E. 12/07/2002 (Services of the Information Society and Electronic Commerce).

How To Contact us

ISCSpain.com
Name: ISC SPAIN 2010 S.L
CIF: B10653483
Adress: C/ La Serreta nº2,  ( 03660 ) Alicante, Spain
Tel: +34966449904 Registered volume 4479, book 185, inscription 1st , Hija A-180207
EMAIL: info@iscspain.com

CANCELATION AND REFUND POLICY

The user can cancel the course when he considers it, but he must know that depending on the prior time, the cancellation has a cost. (Review the following Return and Refund section)

If the cancellation is made less than 30 days before the start of the course, ISC will retain 25% of the course fee.

If the cancellation is made less than 15 days before the start of the course, no refund will be made. In the event that the student starts the course after the start date or leaves the course before the end of the course, or they are suspended after infraction of our rules, no refund will be made. Refunds will only be made in the event of serious illness or death of the student or a member of the student's immediate family, upon presentation of documentation confirming the facts.